We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. We’re revolutionizing the global customer experience across all industries, delivering ... The success of our people is at the core of our business. Each of our global campuses is designed with this in mind, so everyone feels valued, motivated, and most importantly, happy. As a centrally-located economic hub in Western Canada, Winnipeg attracts many cultural backgrounds, including people fluent in French. Our Winnipeg campuses include our global headquarters and 2 additional locations, each fully equipped with state-of-the-art training rooms, industry-leading security features, and fulfillment areas. Global customer care and technology company, providing value-driven solutions for over 20 years.IntouchCX Honduras, Tegucigalpa, Honduras. 403,808 likes · 67 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul.Mar 24, 2024 · IntouchCX has an overall rating of 3.7 out of 5, based on over 476 reviews left anonymously by employees. 65% of employees would recommend working at IntouchCX to a friend and 58% have a positive outlook for the business. This rating has decreased by 7% over the last 12 months. Does IntouchCX pay their employees well?IntouchCX. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. IntouchCX interview details: 42 interview questions and 42 interview reviews posted anonymously by IntouchCX interview candidates. The city is also home to 30% of Central America’s total university population. This high post-secondary education rate makes hiring Tier 3+ specialized roles much easier, increasing quality for our programs. Our Guatemala City campus is over 150,000 square feet and equipped with 14 training rooms. This campus offers English and Spanish ... IntouchCX Guatemala, Guatemala City, Guatemala. 403,739 likes · 428 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul.Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ... Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs. Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...IntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers. Located in the Sula Valley of northern Honduras, San Pedro Sula is one of the country’s main transportation hubs. Known for having one of the highest number of bilingual schools in Central America, the city provides a large talent pool of accent-neutral bilingual English- and Spanish-speaking workers. Our San Pedro Sula campus is over 22,000 ... Dec 29, 2023 · 976 IntouchCX Hyderabad / Secunderabad Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Read more about working at IntouchCX.IntouchCX | 188,179 pengikut di LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …24-7 Intouch Konsultasyon sa Outsourcing at Offshoring Winnipeg, Manitoba 112,893 tagasubaybay We are now officially IntouchCX. Visit our new LinkedIn page @IntouchCX Subaybayan I-ulat ang kompanyang ito Tungkol sa We are ...10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world.About IntouchCX. IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City campus is an ideal place to collaborate with your team, gain valuable knowledge, and thrive professionally. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make ...Generative Artificial Intelligence (AI) is driving new innovation across all industries, leading us into the next technological revolution. The use case for AI in customer experience (CX) is profound. 1.6% of agent interactions are already performed by conversational AI, a number that is predicted to skyrocket to 10% in the next four years.IntouchCX. 188.601 seguidores. 1 semana. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Plus, a performance and customer service mindset. Term of Contract: Full Time. Permanent contract. Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM, or visit us at 5-00 zona 13 WTC building, f1st floor, North Tower. Call us at 24112631 or send us a WhatsApp at 58139210 if you have any questions.Harry Roy McLaughlin. SVP, Artificial Intelligence. As the SVP of Artificial Intelligence, Roy is committed to integrating state-of-the-art AI technologies into every facet of our company's operations. He crafts and executes aggressive AI strategies, fostering an environment of innovation and ensuring the seamless integration of AI solutions ... Bogota, Colombia. With a vibrant bilingual talent pool, strong IT infrastructure, and competitive pricing, Bogota is ranked as one of the best cities in the world for contact center outsourcing. Our Bogota campus is over 50,000 square feet equipped with 4 training rooms. Dec 29, 2023 · 976 IntouchCX Hyderabad / Secunderabad Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Read more about working at IntouchCX.In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus.Browse 3 jobs at IntouchCX near Mesa, AZ. slide 1 of 1. Full-time. Customer Service Representative. Mesa, AZ. $18.50 an hour. 29 days ago. View job. Full-time.IntouchCX General Information Description. Provider of outsourced customer care services intended for digital platforms, digital media and e-commerce companies. The company specializes in a multichannel approach, via voice, live chat, e-mail and social media management through its customizable, customer care method, thereby allowing small, …Vision acts as a window into the heart of your operations. By seamlessly integrating data from multiple sources, including CRM tools, Catapult, and Superpunch, Vision paints a comprehensive picture of your program's performance. This all-in-one hub transforms raw data into actionable insights, driving a deeper understanding of your operations ...IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. Located in the Sula Valley of northern Honduras, San Pedro Sula is one of the country’s main transportation hubs. Known for having one of the highest number of bilingual schools in Central America, the city provides a large talent pool of accent-neutral bilingual English- and Spanish-speaking workers. Our San Pedro Sula campus is over 22,000 ... In addition, Kim works with internal teams to support partner objectives and deliver high-performance results. She has an extensive background in the Consumer Packaged Goods industry, having worked with Kraft Foods for over 25 years. IntouchCX. 188,185 tagasubaybay. 2d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ... IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners. Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership. Campuses. Contact Login.IntouchCX. 188,518 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Cairo Campus. As a team member, you’ll play a key role in our success as we expand […] Cairo, Egypt. Our new Cairo campus is set to be the hub for innovation in the heart […]Feb 13, 2024 · February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology. Jan 17, 2023 · 24-7 Intouch announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market innovator. The Company has also unveiled a new brand that reflects the company’s roots and equity while encompassing its new ambitions with a more modern and human-centric ... Our European campuses provide our brand partners with exceptional multilingual CX. We are innovators in the European market, with experience spanning multiple industries. Our people-centric approach and robust recruiting pipeline sets us apart, enabling us to hire the best multilingual talent in the market quickly and offer a superior level of ...Harry Roy McLaughlin. SVP, Artificial Intelligence. As the SVP of Artificial Intelligence, Roy is committed to integrating state-of-the-art AI technologies into every facet of our company's operations. He crafts and executes aggressive AI strategies, fostering an environment of innovation and ensuring the seamless integration of AI solutions ...Guatemala City, Guatemala. Guatemala City has a cost-efficient labor pool of skilled workers and is located near the United States, allowing for alignment with our Northern America … Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms. Tegucigalpa is the capital city of Honduras. While Spanish is the official language, it’s also the largest English-speaking population in the region. Our Tegucigalpa campuses employ a skilled labor force with a strong cultural affinity for North American brands. Our strategic locations in Tegucigalpa are well insulated from natural disasters ... Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. We also have a community dedicated to nurturing and enhancing our collective ...Cebu Campus. Our Cebu campus offers an ideal setting for an enriching career. Situated conveniently next to the bustling Cebu Business Park, our campus ensures easy access and a quick commute to six neighboring cities. A collaborative work environment is fostered across open floor workspaces.IntouchCX won these awards in Hyderabad, Telangana, and India: Bronze Stevie Award Winner: Innovative Achievement in Customer Satisfaction. Bronze Stevie Award Winner: Innovative Achievement in Growth Liberate Learning. Silver Stevie® Winner: Award for Innovative Management in Business Product & Service Industries - 100 or More Employees.Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs.About IntouchCX. IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.We judge our success on morethan just making money. It really speaks to who we are as a company with our community involvement and the programs we've created for our employees. You’ll see it everyday that we are more about a positive culture and the impact we can have, rather than a dollar figure.IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Learn about their vision, values, locations, …Workforce Management - IntouchCX. Home |. Solutions. Workforce Management. Manage Your Workforce in Real Time. Forecasting, planning, and managing your workforce can …Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...Consumer Durables. We’re trained experts in the products of our brand partners, even testing products, so we can provide personalized support that fosters loyalty. IntouchCX is revolutionizing the customer experience across industries by designing personalized CX strategies for leading-edge brands.Sep 2, 2022 · “The Best New Contact Centre award recognizes the success of robust recruitment, onboarding, learning and development, employee engagement, and health and well-being programs during the contact center’s first 18 months of operation.”January 10, 2024. CAIRO, EGYPT – January 10, 2024 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, has announced the creation of more than 500 full-time jobs in Cairo. “The diverse workforce and extraordinary talent here made investment and expansion an easy decision,” said ...It’s known for being one of the fastest-developing IT cities in India with low operating costs, robust infrastructure, and a vast labor force of neutral-accent bilingual English speakers. Our Hyderabad campus is over 90,000 square feet and features 2 floors, 14 training rooms, and 14 meeting rooms. IntouchCX Hyderabad.Sep 5, 2023 · 24-7 Intouch Outsourcing and Offshoring Consulting Winnipeg, Manitoba 112,890 followers We are now officially IntouchCX. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. We’re revolutionizing the global customer experience across all industries, delivering ... Located in the Sula Valley of northern Honduras, San Pedro Sula is one of the country’s main transportation hubs. Known for having one of the highest number of bilingual schools in Central America, the city provides a large talent pool of accent-neutral bilingual English- and Spanish-speaking workers. Our San Pedro Sula campus is over 22,000 ... IntouchCX. 188,185 tagasubaybay. 2d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ...Home |. Locations. | Latin America. Latin America. Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for …We were not able to detect your location. You can browse through all 12 jobs IntouchCX has to offer. slide 1 of 3. Full-time. Work at Home Customer Service Representative. Altamonte Springs, FL. $12 - $17 an hour. 28 days ago. View job.Sep 27, 2022 · In the United States, women are 75% of the Company’s workforce. WINNIPEG, MB – September 27, 2022 – IntouchCX, a global leader in contact center technology and solutions, has been recognized as one of the Best Employers for Women in 2022 by Forbes and Statista Inc. This recognition was preceded this year by Forbes …Sep 2, 2022 · “The Best New Contact Centre award recognizes the success of robust recruitment, onboarding, learning and development, employee engagement, and health and well-being programs during the contact center’s first 18 months of operation.”November 4, 2022. “Agents prioritize the player experience, ensuring that the customer support they provide will result in an improved experience for the player.”. As the video game industry has evolved in recent years, it has also become more complex. The Gaming Market was valued at USD 198.40 billion in 2021, and it is expected to reach a ... We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. We’re revolutionizing the global customer experience across all industries, delivering ... How much does IntouchCX in the Philippines pay? See IntouchCX salaries collected directly from employees and jobs on Indeed. Please note that all salary figures are approximations based upon third party submissions to Indeed.About IntouchCX. IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.480 seguidores. We are IntouchCX. Where innovation meets industry. Where … Centralizing data means information is at your fingertips, 24/7. Live data allows for real-time performance reviews, driving accountability while offering complete transparency at every touchpoint. The results are in: 39% QA Score Improvement. 89% CSAT Improvement for Email Support. 37% CSAT Improvement for eCommerce. 29% Improvement in AHT for ... IntouchCX General Information Description. Provider of outsourced customer care services intended for digital platforms, digital media and e-commerce companies. The company specializes in a multichannel approach, via voice, live chat, e-mail and social media management through its customizable, customer care method, thereby allowing small, …Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. Our company-wide Intouch Communities includes a community dedicated to ...IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.601 seguidores. We are IntouchCX. Where innovation meets industry. Where …Every customer experience is an opportunity to grow your brand. Increasing loyalty and driving sales begins with exceptional customer experiences. We leverage insights paired with individualized brand consultation to craft targeted sales programs and drive conversion rates. We focus on exceeding customer satisfaction, so you can focus on ...About IntouchCX. IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs. IntouchCX. Salaries. Average IntouchCX hourly pay ranges from approximately $16.35 per hour for Customer Service Representative to $19.00 per hour for Recruiter. The average IntouchCX salary ranges from approximately $42,189 per year for Team Supervisor to $109,548 per year for Senior System Engineer.Hyderabad Campus. Our Hyderabad campus creates a welcoming environment with lobbies that feature traditional Rangoli art. We prioritize employee well-being by providing private dormitories for rest and rejuvenation on campus. As a certified green facility, this campus minimizes harmful impacts on our climate and natural surroundings, while ...IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …Complete health benefits inclusive of dental, optical etc. The worst thing is that eye appointments are not covered by their insurance. Private health , vacation and sick leave, free food No bonuses. IntouchCX benefits and perks, including insurance benefits, retirement benefits, and vacation policy. Reported anonymously by IntouchCX employees.WINNIPEG, MB – APRIL 12, 2023 – IntouchCX has been named a winner in the 2023 Excellence in Customer Service Awards by Business Intelligence Group. IntouchCX received the award in the Technology of the Year category for its Generative AI solution. The Company has been pioneering its AI-powered technology with its Laivly solution, …
Mar 18, 2024 · I interviewed at IntouchCX (Athens, Athens, Attica) Interview. The interviewer had a really bad internet connection and the questions were just to know the amount of money you want to work for them without really being interested in the candidate's qualifications. When the interviewer got the answer about the salary I wanted, she just …. Daxco
IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …Athens Campus. Established in 2020, our campus is complete with spacious work stations and lounge areas for […] IntouchCX Honduras, Tegucigalpa, Honduras. 403,808 likes · 67 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul. Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.See all 12 IntouchCX jobs. Claimed Profile. 240 Kennedy Street, 2nd floor Winnipeg, Manitoba R3C 1T1. 10,000+. Information Technology Support Services. IntouchCX on Instagram Website IntouchCX website. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover …He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in ... Our Intouch Anywhere philosophy is built to deliver the greatest program performance, employee engagement and retention. Our investment in global recruiting, robust technology infrastructures, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs. IntouchCX. 188,518 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus.Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs.May 15, 2023 · BOGOTA, COLOMBIA – MAY 15, 2023 – IntouchCX has won Gold for Best Employee Engagement Strategy at the Customer Experience Interaction Awards on May 11 in Cartagena, Colombia..