Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerJul 20, 2021 · Prepaid Health Plans (PHPs) began providing non-emergency medical transportation (NEMT) and non-emergency ambulance transportation (NEAT) services for PHP members on July 1, 2021. Mar 21, 2024 · • Website*: ncmedicaidplans.gov/enroll • Mobile App*: NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone) *Tailored Plan-enrolled members cannot enroll in a Standard Plan through the website or mobile app. Certain behavioral health, I/DD or TBI services are only offered by Tailored Plans. The Enrollment Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up today at epass.nc.gov. You can also visit or call your local DSS to check your information or report changes. To find your local DSS, go to ncdhhs.gov/localdssWellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ... Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. Medicaid and NC Medicaid Managed Care: [email protected]. NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid and NC Health Choice, please visit the NC Medicaid Beneficiary Portal.Jul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. You can use the NC Medicaid Managed Care mobile app to: • Find and view primary care providers (PCPs) and health plans. • Choose a PCP. • Enroll (join a health plan) • Find driving directions to nearby providers, hospitals, specialists and more. • Get information in Spanish. The app works on your phone or tablet.About NC Medicaid Expansion. NC Medicaid is now available to more people, including single adults ages 19-64. Learn more.Visit ncmedicaidplans.gov or call 833-870-5500 to learn more about Medicaid health plans and the services they provide. How do I know which providers are in my health plan’s network? Visit your Medicaid health plan website or call your health plan to learn which providers are in your health plan’s network.As a Healthy Blue member, you get all of your Medicaid benefits and services, including: Primary care provider (PCP) visits; Immunizations and wellness visitsJun 29, 2021 · Check NCTracks for the Beneficiary’s enrollment (Standard Plan or NC Medicaid Direct) and health plan. NCTracks Call Center: 800-688-6696. Call the health plan for coverage, benefits and payment questions. AmeriHealth Caritas: 888-738-0004. Carolina Complete: 833-522-3876. WellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ... Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711). NC Medicaid Direct is North Carolina’s health care program for Medicaid beneficiaries who are not enrolled in …Jul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers.WellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ...28 KB. Open Preview. adult-medicaid health-benefits-nc-medicaid. change-notice. CHANGE NOTICE FOR MANUAL NO. 22-05, Notice On The Use Of Social Security Numbers, Disproportionate Share Hospital (DSH) And Federally Qualified Health Centers (FQHC), Adult Mail-In Application, And Early And Periodic Screening, Diagnosis, And …Beneficiaries are encouraged to visit the NC Medicaid Enrollment Broker website at ncmedicaidplans.gov or call the Enrollment Broker at 833-870-5500 (TTY: 833-870-5588) with any additional questions. Related Topics: NC Medicaid. Health Benefits (NC Medicaid) Contact Information.Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. 1. Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Provider Form. Check here if this request is for an individual seeking admission to ...Aug 4, 2021 · If a practice wants to verify a health plan has received a PA, please contact the health plan provider relations team directly at: AmeriHealth Caritas: Provider Services: 888-738-0004. Carolina Complete: Provider Services: 833-552-3876. Healthy Blue: Provider Services: 844-594-5072. o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plan is based on: • If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months • The county that manages the beneficiary’s Medicaid case (administrative county) • Special population considerationsMember and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral …Nov 14, 2022 · o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plans is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria 2. The county that ... Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planOct 24, 2022 · Prepaid Health Plans in NC Medicaid Managed Care. PHPs-in-Medicaid-Managed-Care-PolicyPaper_revFINAL_20180516.pdf. PDF • 584.49 KB - October 24, 2022. First Published. October 24, 2022. Jul 26, 2021 · An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests for ... We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of …Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the … Starting July 1, 2021, most Medicaid beneficiaries began receiving the same Medicaid services in a new way. Called "NC Medicaid Managed Care," beneficiaries choose a health plan and get care through a health plan's network of doctors. Some beneficiaries are remaining in traditional Medicaid, which is called NC Medicaid Direct. Jul 26, 2021 · An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests for ... Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planWeb page: What to do if your NC Medicaid will move to a Tailored Plan Last updated: April 10, 2024. Additional languages: Spanish. An explanation of the transition to Tailored Plans and what you should do if you are affected.Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... Login to Enroll. Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Member and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planProvider resources for UnitedHealthcare Community Plan of North Carolina products including prior authorization information, provider manuals, forms, recent news and more. Supported plans include UnitedHealthcare Dual Complete® RP (Regional PPO SNP) R1548-001 and UnitedHealthcare Dual Complete® (HMO SNP) H5253-041. Cómo utilizar NC Medicaid Managed Care. NC Medicaid is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook" a place where general and detailed information is stored to help you support North Carolina's transformation to NC Medicaid ... There are 4 ways to apply: Online: Apply online at ePass.; Phone: Call your county’s Department of Social Services (DSS).Find your local agency online or by calling the NC Medicaid Contact Center at 888-245-0179.; Mail, email, fax or drop off: Fill out a paper application and send it to or drop it off at your local DSS agency.Get a copy of the paper …CMEP Form. Community Alternative Programs (CAP) CAP for Children (CAP-C) and CAP for Disabled Adults (CAP-DA) Community Care of NC/Carolina ACCESS (CCNC/CA) CCNC/CA, including office visit enrollment, medical exemption request, hospital admitting agreement and confidentiality agreement. County Forms. Medicaid forms required by … Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body. Nov 15, 2021 · www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. NOVEMBER 2021 Fact Sheet Standard Plan Overview County Playbook: NC Medicaid Managed Care Standard Plans Launched July 2021 The North Carolina Department of Health and Human Services (NCDHHS) transitioned most Medicaid beneficiaries to Standard Plans on July 1, 2021. NC Medicaid Expansion and Marketplace Plans Flyer. F_NCMedicaid_Flyer_Healthcare_English_120723.pdf. A two-page flyer explaining how those currently enrolled in HealthCare.gov marketplace plans may be able to get Medicaid. PDF • 392.51 KB - December 08, 2023. First Published. December 8, 2023. Last …Jul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. Behavioral Health Crisis Line. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911. Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers.To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711). Serving people in North Carolina's Cumberland, Durham, Johnston, Mecklenburg, Orange and Wake counties who are insured by Medicaid or are uninsured.Medicaid and the Children’s Health Insurance Program (CHIP) provide free or low-cost health coverage to millions of Americans, including some low-income people, families and children, pregnant women, the elderly, and people with disabilities. Find out how to qualify for Medicaid at Healthcare.gov. You can apply for or re-enroll in Medicaid or CHIP any …NC Medicaid State Plans and Amendments List (MCAC 25Mar2022).pdf. NC Medicaid State Plans and Amendments List. PDF • 73.81 KB - March 24, 2022. NC Medicaid State Plans and Amendments List. First Published. March 24, 2022. Last Updated. March 24, 2022.Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. NC Medicaid may help pay for certain medical expenses …We can help. Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. You will need your Medicaid ID number. 2 3. Provider Information. Cómo utilizar NC Medicaid Managed Care. NC Medicaid is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook" a place where general and detailed information is stored to help you support North Carolina's transformation to NC Medicaid ... We would like to show you a description here but the site won’t allow us.Nov 14, 2022 · o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plans is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria 2. The county that ... Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers. Cómo utilizar NC Medicaid Managed Care. NC Medicaid is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook" a place where general and detailed information is stored to help you support North Carolina's transformation to NC Medicaid ... The following policies, manuals, guidelines, and forms are intended to assist providers in billing for services covered under one or more of the NC DHHS divisions supported by NCTracks. Refer to the following links for coverage information and policy guidance. NOTE - Taxonomy information can be found on the Provider User Guides and Training page.Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid …Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers .Contacts. NC Medicaid Contact Center. 888-245-0179. Information on the NC Health Choice move to NC Medicaid.Medicare - Call 800-633-4227 or visit www.medicare.gov. Medicare provides information 24 hours a day, seven days a week about eligibility, enrollment, and coverage. Social Security Administration - Call 800-772-1213 or visit www.socialsecurity.gov. Contact the Social Security Administration to enroll in Medicare or to request a replacement ...The Department’s NC Medicaid Managed Care Billing Guidance to Prepaid Health Plans is designed to: Allow for accurate and complete NC Medicaid and Centers for Medicare and Medicaid (CMS) reporting. Health Plan Billing Guide - Version 26 - April 5, 2024. The Billing Guide references requirements to adhere to NC Medicaid and NC … [email protected] or the NC Medicaid Managed Care Provider Ombudsman . at 866-304-7062. THE PREFERRED DRUG LIST The PDL includes medications, which the state has deemed to be at a financial advantage for the state to utilize compared to equally effective medications, and/or have been positioned on the PDL due to better clinical Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. 1. Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Provider Form. Check here if this request is for an individual seeking admission to ...Jul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021.Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021. The purpose of the enrollment website …To find your local DSS, go to ncdhhs.gov/localdss. Medicaid recertifications began April 1, 2023. You will get a letter from your local DSS if they need information to complete your recertification. Return the requested information to your local DSS to avoid a gap in your Medicaid coverage.Medicare - Call 800-633-4227 or visit www.medicare.gov. Medicare provides information 24 hours a day, seven days a week about eligibility, enrollment, and coverage. Social Security Administration - Call 800-772-1213 or visit www.socialsecurity.gov. Contact the Social Security Administration to enroll in Medicare or to request a replacement ...Learn more about Medicaid Managed Care in North Carolina. You can enroll online, over the phone, by mail or by using the mobile app. Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the free mobile app by searching for NC Medicaid ...We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: 7 a.m. to 7 p.m., Monday through Friday and 7 a.m. to 5 p.m. on SaturdayChiropractic Services. Durable Medical Equipment. Early and Periodic Screening, Diagnosis and Treatment (EPSDT) End-Stage Renal Disease Services. Federally Qualified Health Centers. Health Check. Health Department Services. Hospitals and Hospital Cost Reports. Independent Practitioner Services.By Liora Engel-Smith. North Carolina’s Medicaid program is shifting roughly two-thirds of its enrollees into managed care this summer, starting on July 1. In the process, thousands of enrollees — some of whom have never had to choose health insurance or a network — were thrust into a process that many have found difficult and confusing.NC.GOV; NCDHHS; SERVICES; Search. Home; Preferred Drug List. NC Medicaid's Preferred Drug List (PDL) - Revised April 1, 2024. Previous Guidance. Archived Prescription Drug Lists; Tab/Accordion Items. Archived Prescription Drug Lists NC Medicaid's Preferred Drug List (PDL) (Jan. 5, 2024)Medicaid is a joint federal and state program that, together with the Children’s Health Insurance Program (CHIP), provides health coverage to over 77.9 million Americans, including children, pregnant women, parents, seniors, and individuals with disabilities. Medicaid is the single largest source of health coverage in the United States.To find your local DSS, go to ncdhhs.gov/localdss. Medicaid recertifications began April 1, 2023. You will get a letter from your local DSS if they need information to complete your recertification. Return the requested information to your local DSS to avoid a gap in your Medicaid coverage.Contact. Mailing Address. 2501 Mail Service Center. Raleigh, NC 27699-2101. Telephone. NC Medicaid Contact Center 1-888-245-0179. Local Department of Social Services Directory. The Division of Medical Assistance is to use the resources and partnerships of Medicaid to improve health care for all North Carolinians.Broker Call Center at 833-870-5500 or visit ncmedicaidplans.gov. Who must choose a health plan? Who may choose a health plan? Who cannot choose a health plan? MANDATORY EXEMPT EXCLUDED • Most families and children • members or others eligible for Children receiving NC Health Choice • Pregnant women • People who are …Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up …No. The move to managed care will not change the number of enrollees in North Carolina’s Medicaid program. Instead, it’ll section existing enrollees into narrower …
No. NC Medicaid eligibility rules and processes are not changing. If you have questions about your eligibility, contact your local Department of Social Services (DSS) office. Find contact information at ncdhhs.gov/localdss.. Fly washington dc to atlanta
Draft NC 1915 (b) Waiver Renewal - 042.06.00 - July 1, 2024. The draft application for NC 1915 (b) Waiver Renewal is posted for public comments. The Waiver can be accessed on the NC Medicaid State Plan Public Notices webpage. Comments can be submitted to [email protected]. Written comments may be sent …Thank you for being a member of our family! We know you have lots of choices for healthcare coverage. We appreciate the trust you place in us to help you get the care you need to stay healthy. Let's get started by going over some important details about your plan.Web page: What to do if your NC Medicaid will move to a Tailored Plan Last updated: April 10, 2024. Additional languages: Spanish. An explanation of the transition to Tailored Plans and what you should do if you are affected.Nov 15, 2021 · www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. NOVEMBER 2021 Fact Sheet Standard Plan Overview County Playbook: NC Medicaid Managed Care Standard Plans Launched July 2021 The North Carolina Department of Health and Human Services (NCDHHS) transitioned most Medicaid beneficiaries to Standard Plans on July 1, 2021. Tailored Plans to launch July 1, 2024. More information on Tailored Plans. Beneficiaries. What You Need to Know to Use NC Medicaid Managed Care. Providers. NC Medicaid …CMEP Form. Community Alternative Programs (CAP) CAP for Children (CAP-C) and CAP for Disabled Adults (CAP-DA) Community Care of NC/Carolina ACCESS (CCNC/CA) CCNC/CA, including office visit enrollment, medical exemption request, hospital admitting agreement and confidentiality agreement. County Forms. Medicaid forms required by …Career opportunities at Blue Cross NC. We’re much more than health insurance. We have talented professionals working in technology, data and analytics, finance, marketing and more. That includes work-from-home roles. If you’re passionate about helping others and joining a national leader for workplace culture, we want to hear from you.An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests …Oct 24, 2022 · Prepaid Health Plans in NC Medicaid Managed Care. PHPs-in-Medicaid-Managed-Care-PolicyPaper_revFINAL_20180516.pdf. PDF • 584.49 KB - October 24, 2022. First Published. October 24, 2022. Managed Care Contracts. Under a managed care health insurance plan, patients receive the highest levels of quality care, at the lowest possible cost when patients choose hospitals, laboratories, clinics and providers that are part of the patient’s plan networks. Cone Health currently maintains contracts with the below managed care plans:Managed Care Contracts. Under a managed care health insurance plan, patients receive the highest levels of quality care, at the lowest possible cost when patients choose hospitals, laboratories, clinics and providers that are part of the patient’s plan networks. Cone Health currently maintains contracts with the below managed care plans:We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. [email protected] or the NC Medicaid Managed Care Provider Ombudsman . at 866-304-7062. THE PREFERRED DRUG LIST The PDL includes medications, which the state has deemed to be at a financial advantage for the state to utilize compared to equally effective medications, and/or have been positioned on the PDL due to better clinical [email protected] . Related Topics: Bulletins. Medicaid Direct. Medicaid Managed Care. Facilities. Division of Health Benefits. Contact …Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planBeneficiaries are encouraged to visit the NC Medicaid Enrollment Broker website at ncmedicaidplans.gov or call the Enrollment Broker at 833-870-5500 (TTY: 833-870-5588) with any additional questions. Related Topics: NC Medicaid. Health Benefits (NC Medicaid) Contact Information.Welcome to NCTracks, the multi-payer Medicaid Management Information System for the N.C. Department of Health and Human Services (N.C. DHHS). PROVIDERS - Click on the Providers tab above to enter the Provider Portal. RECIPIENTS - Click on the Recipients tab above to enter the Recipient Portal. STATE AND FISCAL AGENT STAFF - Click on the ….